BaseXpress Courier and Cargo

Effective Date: [01/01/2018]

At BaseXpress Courier and Cargo, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services. By using our services, you agree to the terms described in this policy.

1. Information We Collect

We collect different types of personal information in order to provide and improve our services, including but not limited to:

Personal Identification Information: Name, contact details (email, phone number), address, etc.
Shipping Information: Delivery and pick-up addresses, package content descriptions, recipient information, etc.
Payment Information: Credit/debit card details, transaction history, billing address.
Technical Information: IP address, browser type, device information, and usage data from interactions with our website or mobile apps.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To fulfill your shipping, courier, and cargo requests, including providing updates on the status of your shipments.
Customer Support: To respond to your inquiries, requests, or complaints.
Billing and Payments: To process payments and manage your account.
Improving Services: To analyze usage trends and improve our services, website, and customer experience.
Legal Compliance: To comply with legal obligations, such as tax reporting or fraud prevention.

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party logistics partners, payment processors, or customer support providers who help us deliver our services.
Law Enforcement: When required by law or in response to valid legal requests, such as court orders or subpoenas.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the new owner.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to data. However, no data transmission over the internet can be guaranteed to be 100% secure, so we encourage you to take steps to protect your data as well.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Correction: The right to request corrections to any inaccurate or incomplete data.
Deletion: The right to request the deletion of your personal data, subject to legal obligations.
Opt-out: The right to opt out of marketing communications or certain data uses.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us remember your preferences, analyze website usage, and deliver personalized content. You can manage your cookie preferences in your browser settings.

8. Third-Party Links

Our website or app may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [basexpress.in@gmail.com]
Phone: [+91 9312393124]
Address: [E – 6, NVP – 2 , Gurugram, HR – 122017]

Thank you for trusting BaseXpress Courier and Cargo with your personal information. Your privacy is important to us, and we are committed to keeping it safe.

BaseXpress Courier and Cargo
Your Reliable Shipping Partner